➡️ Inputs

What is transformed by the process.

Raw materials, information,…

• ½ cup butter
• ½ cup granulated sugar
• ¼ cup brown sugar (packed)
• 2 teaspoons vanilla extract
• 1 large egg
• 1 ¾ cups all-purpose flour
• ½ teaspoon baking soda
• ½ teaspoon kosher salt2
• 1 cup semisweet chocolate chips

⚙️ Process

The name of the process itself.

Machine maintenance, employee onboarding, payment,…

Make 24 chocolate chip cookies

🏁 Outputs

The results of the transformation.

Finish goods, accomplished services,…

• 24 chocolate chip cookies

⚡ Triggers

The events that start the process.

New order received, data above threshold,…

• Friends come to visit us at home
• It is soon my birthday
• I just want some!

✨ Resources

What is used to perform the process.

Machine, energy,…

• measuring spoons
• measuring cups
• mixer
• spatula
• baking sheet
• oven
• electricity

🌡️ Indicators

Indicators used to assess the execution performance of the process.

Average time for completion, variance, success rate,…

• shape
• taste

👤 Actors

The people involved in the execution of the process.

The operator, the driver, the controller,…

• the cook
• the eater

🛠️ Activities

What needs to be done to achieve the transformation.

Preparation, cooking, baking

• preparation of ingredients
• cooking
• baking
• tasting

⚠️ Risks

Risks that could compromise the execution of the process.

Power cut, bad quality of raw materials,…

• an electrical blackout
• the eater disturbs the cook

Based on Business Process Canvas by Gontran Boizanté